Privacy Policy

If you contact us or arrange an order, we may receive your name, email address, telephone number, delivery details, the products you ask about and information you choose to include in your message. If you create an account, the site processes account sign-in details through its authentication provider. The site may store cart contents in your browser.

For WhatsApp orders, your device opens a message addressed to the business. The details in that message are sent only if you choose to send it. WhatsApp then processes the message under its own privacy terms.

We use information to answer enquiries, confirm product availability and delivery, prepare and manage orders, provide customer support, protect the site from misuse and meet applicable legal obligations. We do not sell customer personal information.

The website uses Supabase for account access and store services. When you choose WhatsApp checkout, the contact and delivery details you entered are included in the message you review and send. Website hosting, communications and delivery providers may process information needed to operate the site or fulfil your order.

Essential browser storage may be used for functions such as keeping a cart. Your browser settings can control or clear stored data, although some site functions may then stop working.

We keep personal information only for as long as needed for the purposes described above, customer support, legal record-keeping and resolving disputes. We use reasonable access controls and safeguards. No internet service can guarantee absolute security.

You may ask to access or correct information about you, or make another request available under applicable privacy law. We may need to verify your identity. Send a request to info@pureeorganicx.co.za.

You may also contact the Information Regulator of South Africa if you have a privacy complaint that you cannot resolve with us.

For privacy questions or requests, contact info@pureeorganicx.co.za. Please describe the request and include enough detail for us to locate the relevant account or enquiry. We may verify your identity before responding.